Accessibility

The Gorge strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, concerns or information not mentioned below, please contact us before your visit. Click here to fill out our contact form for the venue and/or click here to fill out our contact form for the campground.

Accessibility at The Venue
The natural terrain of The Gorge is rough and hilly. Pathways as paved, inclines can be steep, including pathways going to certain areas. For those needing assistance, a special services vehicle can transport fans needing additional assistance from the main gate to a drop-off point close to the lower bowl. There is also a special services vehicle available to transport disabled patrons from the campground to the Amphitheatre. Space is limited to one disabled guest and one companion. At the conclusion of the show, shuttles from the venue back to the main entrance and campground are available.

Accessibility Wristband
Accessibility guests wishing to utilize some of the accessibility services at the Gorge, such as shuttle services, will be required to wear the appropriate wristband. This wristband is available on-site at our Guest Services locations. Wristbands are good for the entire event/weekend. One (1) companion wristband will be issued per accessibility guest. You will need to have an accessible placard in order to use the Accessibility parking and camping accommodations, with the owner of the placard present.

Day of Show Parking
Accessible Parking is located outside the main gates, enter Gate B. You will need to have an accessible placard in order to use the accessible parking and camping accommodations, with the owner of the placard present. 

Accessibility Campgrounds
Accessible camping is available near the Pivot and Front Yard campgrounds. Front Yard Camping does not offer shuttle transportation services due to being the closest to the front gate of the venue. The accessible area in Standard camping does provide a shuttle to and from the venue and back to the campground after the concert for the person in need of assistance and one companion. Accessibility wristband(s) will be asked to be shown in order to gain access to the accessibility shuttle services.

Please note that a valid, state-issued accessibility placard or plates are required to access our accessible camping area and must be clearly visible upon arrival and for the duration of your visit.

If a designated parking (or camping) space is not available, a parking crew member will direct you to an available parking (or camping) option closest to an accessible pathway to the venue.  If you have specific parking (or camping) needs, such as a space to lower a wheelchair ramp or lift, please notify a parking crew member for assistance. 

Ticketing
Accessible tickets can be purchased online at gorgeamphitheatre.com. You do not need to call the box office to place an order as all of our accessible tickets are available through the website. Look for the ♿ logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does often sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you purchase your tickets.

Hearing Assistance
If you need a sign language interpreter or other communication accommodations for an event—such as real-time captioning, assisted listening devices, or written materials—please submit your request HERE at least two weeks before the show, after you have purchased your tickets. This allows us time to coordinate the appropriate services for your event.

On the day of the show, if you would like assistance getting to your seat, please check in with Guest Services. We’ll be happy to introduce you to your interpreter or assistive service provider and help you get settled.

Accessible Stations
If you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at the main entrance and in the Guest Service booth to the right of the main stage. 

Unexpected Needs
If you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessibility tickets. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

Restrooms
The majority of Gorge restrooms are porta-potties, however the campground and venue do have Accessibility porta-potties as well, located at the bottom of the lower bowl.

Concession Stands
All venue concession stands and merchandise stands are accessible. If you need additional assistance, please ask one of our crew members.

Medication Needs
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue.  Please only bring what is required for the duration of the event.  We cannot store any type of medication.  Over-the-counter medication must be in its original packaging. 

Dietary Needs
The Gorge Amphitheatre takes pride in offering a variety of choices for guests with special dietary needs.  You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests. Guests are allowed to bring in outside food in a clear, 1 gallon ziploc bag.

Service Animals
At The Gorge Amphitheatre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained.  The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.